Ответ сапорта 11 дней назад, но насколько я знаю заказы все еще стоят. Либо накопилось столько, что еще месяц будут разгребать, либо не совсем solved.
thank you for contacting us, as you know we had some issues regarding the shipment to Russia caused by the papers with the customs, we have worked really hard those weeks to find a way to ship safely with our FedEx courier and we also have runned some tests with some shipments to be absolutely 100% sure that the packages will arrive to the customers with no problems.
The last test package arrived yesterday, and finally we can say we have a valid method to ship to Russia. We have a lot of packages to ship, accumulated in these weeks of tests, we just ask for some patience and we will deliver all we have to our customers (finally). The first packages have already been shipped, we really hope we can ship them all next week, we just want to do everything right and be absolutely sure that everything will arrive safely.